United Tests Software to Hold Planes for Late-Connecting Passengers

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United Continental Holdings Inc. is testing a program called “Dynamic D-0” at its Denver hub to empower gate agents to delay a departure to accommodate customers and employees rushing to a connecting flight.Few things can be more loyalty-jarring for business travelers is when they can’t make tight connections at the airport. United’s experiment is an admirable one as long as it doesn’t impede its on-time arrival efforts. It also shows the cushion built into on-time arrival statistics.

Collected and summarized from the source below by Quynh Hoa https://skift.com/2019/03/07/united-tests-software-to-hold-planes-for-late-connecting-passengers/