United changes boarding process

United Airlines' Boeing 737 Max 9 aircraft

United Airlines has switched up its boarding process, saying it is aiming to reduce the time passengers spend waiting in queues at gates.

The airline claims the new process will give passengers more space at the gate, while the carrier will provide ‘improved’ boarding information in an effort to reduce stress.

The new process starts with a reduction in the number of boarding lanes from five to two, claiming the move will give passengers more time to stay seated at the gate or in a nearby lounge before getting in a queue.

Collected and summarized from the source below by Giang Tan  http://buyingbusinesstravel.com/news/2029359-united-changes-boarding-process