SITA – a Geneva-based IT and telecommunications services firm – will employ artificial intelligence (AI) and other new technologies to solve issues around baggage movement in airports in order to save time and cost of operations.
‘From an operations point of view, AI will allow airports and airlines to learn what baggage routes cause the most stress on their systems and what factors are most likely to cause them,’ Ilya Gutlin, president of SITA Air Travel Solutions, said. These systems could also generate insight into the patterns of baggage movements that would enable airlines to deliver bags more effectively
“In this vision of the future, autonomous loaders could be used to transport bags between the terminal and aircraft. Baggage data will also allow airlines and airports to provide passengers more relevant information on their baggage as it makes its journey from departure to destination,” SITA explained in the paper.
Collected and summarized from the source below by Ta Ngoc Diep: