United Airlines – Center for Research and Implementation, Vietnam Airlines.

13 February, 2019 No Responses

United Makes Live TV and Movies Free on Some Flights

United Continental Holdings Inc. is dropping the fee to watch DirecTV live television and films on jets equipped with the service. The change is a smart way to improve the airline’s customer service, which has taken a few hits over...

23 January, 2019 No Responses

How United Is Chasing Revenue by Adding More Premium Seats

By adding a new premium-heavy configuration, United Airlines will be increasing operational complexity. It is hoping it can offset that with increased revenue. Some airlines are willing to take chances on multiple configurations. United Airlines is appare...

20 November, 2018 No Responses

United Airlines Warns Pilots on Issue That Plagued Fatal Lion Air Flight

United Airlines is warning pilots to be vigilant to ensure they can regain control of the Boeing 737 Max 9 if its automated systems unexpectedly make the aircraft dive, the likely scenario on October 29 when a Lion Air airplane crashed...

25 September, 2018 No Responses

United changes boarding process

United Airlines has switched up its boarding process, saying it is aiming to reduce the time passengers spend waiting in queues at gates. The airline claims the new process will give passengers more space at the gate, while the carrier...

20 September, 2018 No Responses

united-airlines-becomes first us airline to pledge to reduce own emissions by 50 percent by 2050

United Airlines made history by becoming the first U.S. airline to publicly commit to reducing its own greenhouse gas emissions by 50 percent by 2050, further strengthening the carrier’s ambition to be the world’s most environmentally conscious ai...

19 September, 2018 No Responses

United 787 to make SFO-Zurich biofuel flight

A United Airlines Boeing 787 will fly from San Francisco (SFO) to Zurich on Sept. 14-15 powered by a blend of biojet fuel derived from carinata, an oilseed crop that can be grown in rotation with food crops. The General Electric GENx-powered...

4 September, 2018 No Responses

United plans to introduce 737-10 lie-flat premium seat in 2020

United Airlines is working on a lie-flat premium-cabin seat and plans to have the first ones in service on Boeing 737-10s sometime in 2020, United president Scott Kirby said. The seats would be installed on a subfleet of the carrier’s 737-10s....

12 June, 2018 No Responses

United is offering high-paying customers their own airport terminal

How badly does United Airlines want high-paying travelers? It’s offering them access to a private terminal. Business-class travelers will have access to the Private Suite, a new private terminal in Los Angeles International Airport, avoiding the masses in ...

25 January, 2018 No Responses

United Will Begin Giving Passengers Details About Why Their Flights Are Delayed

It’s a program called, “Every Flight Has a Story,” designed to help the airline better communicate with passengers about delays. Between Monday and Feb. 16, customers delayed at least an hour in Phoenix and Houston will receive unusually detailed infor...

19 January, 2018 No Responses

United adds second free bag for China flights

Beginning on 9th January, United Airlines allowed passengers to check two bags on all routes between North America and China and Hong Kong. Previously, only customers travelling from China/Hong Kong to the US could check two bags for free. Collected...

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