United Airlines – Center for Research and Implementation

15 January, 2020 No Responses

United Airlines Does Not Want Crewmembers To Identify As Americans

View From The Wing reports on a memo sent out to United’s 22,000 flight attendants from the Association of Flight Attendants (AFA-CWA). It advises that since the employees are working for a US carrier, they should be cautious about what...

8 November, 2019 No Responses

United Airlines Passengers Can Travel Now And Pay Later

Passengers booking flights from the US to United’s many global destinations will now be offered the option to pay for their tickets monthly through the Uplift credit system. Travel now, pay later Uplift uses a pay monthly set up to...

30 September, 2019 No Responses

United Airlines Simplifies Seat Upgrades With Points Incentives

The majority of U.S. travelers don’t have to worry about how they’ll upgrade on United Airlines. But United’s most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can’t make things too difficult.....

30 May, 2019 No Responses

United Airlines Expands Commitment to Biofuel, Powering More Flights With More Biofuel Than Any Other U.S. Carrier

United Airlines further strengthened its emerging reputation as the world’s most environmentally conscious airline by renewing its contract with Boston-based World Energy, agreeing to purchase up to 10 million gallons of cost-competitive, commercial-scal...

28 February, 2019 No Responses

United Finds Way to Make Up for Weak Transatlantic Economy Sales

United Airlines is struggling to fill transatlantic economy class seats at reasonable fares, but is making up the difference by capitalizing on a robust market for premium seats. Now is the time to score deals for economy class travel between...

13 February, 2019 No Responses

United Makes Live TV and Movies Free on Some Flights

United Continental Holdings Inc. is dropping the fee to watch DirecTV live television and films on jets equipped with the service. The change is a smart way to improve the airline’s customer service, which has taken a few hits over...

23 January, 2019 No Responses

How United Is Chasing Revenue by Adding More Premium Seats

By adding a new premium-heavy configuration, United Airlines will be increasing operational complexity. It is hoping it can offset that with increased revenue. Some airlines are willing to take chances on multiple configurations. United Airlines is appare...

United Airlines Warns Pilots on Issue That Plagued Fatal Lion Air Flight

20 November, 2018 No Responses

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