Hamburg Airport trials ‘Gate Delivery’ service

Hamburg Airport trials ‘Gate Delivery’ service

Germany’s Hamburg Airport is launching a test phase for a new “Gate Delivery” service where passengers can order snacks and drinks online to be delivered directly to their departure gate. The trial runs through mid-July, and is available daily between...
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SkyTeam Develops New Technology Delivering Increased Seamlessness for Customers

SkyTeam Develops New Technology Delivering Increased Seamlessness for Customers

SkyTeam, the global airline alliance, has reached a milestone in the development of advanced technology enhancing its current tech hub with new functionalities. Unique to SkyTeam and known as the SkyLink Digital Spine, the new functionality is intended to grad...
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Incheon maximizes efficiency with SITA’s bag drop technology

Incheon maximizes efficiency with SITA’s bag drop technology

Incheon International Airport has deployed SITA’s award-winning self-service bag drop technology at its new Terminal 2, effectively serving the influx of visitors to the recent Winter Olympics and in preparation for the 100 million passengers projected by 20...
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Biometrics, blockchain and AI driving digital transformation of airports

Biometrics, blockchain and AI driving digital transformation of airports

  Airports are developing their digital transformation roadmap in line with strategic planning activities to address key performance indicators across all areas of the airport operation, claims its Digital Transformation in Airports study. Indeed, Frost &...
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Where can technology make air travel more bearable?

Where can technology make air travel more bearable?

Rajendra Pawar and Sudhir Singh of NIIT Technologies point the way for a better airport experience for travellers. Face recognition and the internet of things (IOT) can cut down time spent at security terminals, while intelligent machines can guide travellers....
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Dubai Airports rolls out new high-tech info displays

Dubai Airports rolls out new high-tech info displays

Dubai Airports, in partnership with Samsung Electronics and AirportLabs, has achieved another first in the region by rolling out an advanced cloud-based Flight Information Display solution. The new technology has gone live at Dubai International (DXB) and Du...
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Artificial intelligence can recognize you by the way you walk

Artificial intelligence can recognize you by the way you walk

Airport lines are the worst, no matter how early you arrive. You’ve got to check your bags, then go through the necessary security and ID checks, and you’re usually waiting in line for most of them. The emergence of artificial...
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United is offering high-paying customers their own airport terminal

United is offering high-paying customers their own airport terminal

How badly does United Airlines want high-paying travelers? It’s offering them access to a private terminal. Business-class travelers will have access to the Private Suite, a new private terminal in Los Angeles International Airport, avoiding the masses in ...
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Vistara introduces Rada, first Robot to assist customers at airports

Vistara introduces Rada, first Robot to assist customers at airports

A robot named ‘Rada’ to attend customers at airports. Tata Sons-Singapore Airlines JV airline Vistara will station a robot named ‘Rada’ to attend customers at airports. Claimed to be the India’s first such robot, Rada will assist customers, addre...
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Harrods Aviation Adopts Automated Check-in System

Harrods Aviation Adopts Automated Check-in System

Harrods Aviation (Booth A67) has introduced an automated check-in system for VIP and group charter flights at its London Luton and London Stansted FBOs. According to the company, the product from London-based Flight Solutions will improve efficiency by the int...
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