Global Bizav Utilization Moves Higher in 2018

Global Bizav Utilization Moves Higher in 2018

Global business aircraft utilization swung higher in the fourth quarter and all of 2018 without being affected by a slight drop in Part 91 flights, according to the Jet Support Services Inc. (JSSI) Business Aviation Index released. Regions with the...
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United Makes Live TV and Movies Free on Some Flights

United Makes Live TV and Movies Free on Some Flights

United Continental Holdings Inc. is dropping the fee to watch DirecTV live television and films on jets equipped with the service. The change is a smart way to improve the airline’s customer service, which has taken a few hits over...
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Aviation Connectivity Is Catching Up To Consumer Levels

Aviation Connectivity Is Catching Up To Consumer Levels

Inflight connectivity is set to be one of the most transformative technologies for airline passengers and crew alike in the next few years. As increasing numbers of carriers sign up to high-speed internet services, their customers finally can expect an...
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New Technologies Aim to Enhance Airport Security Speed Up Lines

New Technologies Aim to Enhance Airport Security Speed Up Lines

The evolution of airport security makes it difficult to know what to expect at TSA checkpoints these days, but companies around the world have made it their mission to design and implement new technology that will help to increase the...
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XL Airway Partners with Travelcar to Offer Customers Innovating Parking Solutions

XL Airway Partners with Travelcar to Offer Customers Innovating Parking Solutions

TravelCar, the global innovator in airport parking and carsharing for travelers, announced it has partnered with French airline XL Airways, which specializes in serving long-haul leisure destinations, to offer low-cost parking solutions to its airline passeng...
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American Airlines Has a Customer Satisfaction Problem

American Airlines Has a Customer Satisfaction Problem

American Airlines President Robert Isom said customer satisfaction may be declining because the airline has not been as reliable as it should be. For the first time in recent history, a key American Airlines customer satisfaction metric dropped, year-over-year...
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Asian Airlines Turn to Super Business Suites Rather Than First Class

Asian Airlines Turn to Super Business Suites Rather Than First Class

  Malaysia redefined its marketing, turning what was an average product into a “Business Suite” – with many perks of first class at a lower price. Malaysia also renamed the larger first class suite on its Airbus A380s. Malaysia joined a...
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Brexit Forces Airline Caterer to Stockpile In-Flight Meals

Brexit Forces Airline Caterer to Stockpile In-Flight Meals

With the UK still divided over the hows, whats and whens of Brexit, companies are having to adapt to the uncertainty. A hard Brexit could bring queues at airports and put a brake on new routes, but airline passengers should...
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Rolls-Royce Selects SITAONAIR e-Aircraft DataHub for Airlines

Rolls-Royce Selects SITAONAIR e-Aircraft DataHub for Airlines

Rolls-Royce is the launch customer for SITAONAIR’s game-changing e-Aircraft DataHub – a new, state-of-the-art neutral aircraft data management service designed to bring significant, distinct benefits to airlines and original equipment manufacturers (OEMs)....
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ARCOS Launches Incident Manager Software to Automate Emergency Response

ARCOS Launches Incident Manager Software to Automate Emergency Response

ARCOS LLC – a provider of resource management software and services for critical infrastructure industries – has released its new Incident Manager software to help utilities and other industries automatically plan for and respond to emergencies ranging ...
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