Geneva – The International Air Transport Association (IATA) announced that the 2019 Global Airport & Passenger Symposium (GAPS) will focus on the theme of building capacity for the future. GAPS will build critical alignment with a focus on three key areas of transformation:
Seamless Journey: Biometric technology is enabling a new travel experience for passengers. Ensuring there is regulation in place to support the vision of a paperless travel experience and passengers who are confident that their data is protected is a priority.
Transforming Airports: Moving more airport processes off-site, enhancing deployment of artificial intelligence and robotics and improving data-sharing between stakeholders is increasing efficiency and use of existing capacity. Planning is crucial to developing the optimal airport.
World of Interactive Data: The real-time exchange of operational data is enabling collaborative decision-making and creating business opportunities to serve customers better.
Collected and summarized from the source below by Tran Thi Tan https://www.iata.org/pressroom/pr/Pages/2019-09-03-01.aspx