Innovation Showcase – Summer 2019

Innovation Showcase – Summer 2019

CT security scanners, mobile apps, new payment platforms, and robotic concierges provide further evidence of the progressive approach to the passenger experience being taken among Europe’s airports. With the support of the UK Department for Transport, Heathrow is beginning a...
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In-Depth Focus 2019: The safety and efficiency of airside operations

In-Depth Focus 2019: The safety and efficiency of airside operations

Our Airside Operations In-Depth Focus from Issue 3 discusses how airside operations and infrastructure have to be continuously adapted, and highlights how airside safety must remain a priority. Included in this In-Depth Focus: Efficient connections equals an e...
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Determining factors of air passengers’ transfer airport choice in the Southeast Asia – North America market: Managerial and policy implications

Determining factors of air passengers’ transfer airport choice in the Southeast Asia – North America market: Managerial and policy implications

This study investigates the factors affecting air passengers’ transfer airport choice in the SE Asia–NA market. We first estimate the demand parameters to identify the crucial factors determining transfer passengers’ airport choice, and find that an airp...
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A study on the effects of social media marketing activities on brand equity and customer response in the airline industry

A study on the effects of social media marketing activities on brand equity and customer response in the airline industry

This study investigated the effects of airline SMMAs ( social media marketing activities) on two types of brand equity – brand awareness and brand image – and two types of customer response – e-WOM (word-of-mouth) and commitment. The results of...
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Europe Still Has A Shocking Number of Flight Delays

Europe Still Has A Shocking Number of Flight Delays

Monthly data from regional air traffic authority Eurocontrol show 22.1% of flights were delayed compared with 24.5% the same month last year, according to a statement Friday. Flights over central and eastern Germany were among the most delayed. Strikes by...
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The Biggest Barrier to Supersonic Travel May Be Its Carbon Footprint

The Biggest Barrier to Supersonic Travel May Be Its Carbon Footprint

The race to achieve zero-emission aviation is on, but alongside it, companies like Boom are focused on bringing about a new era of supersonic travel. Boom’s XB-1 demonstrator plane will “have history’s first zero net carbon footprint on a supersonic...
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Augmented Reality For Mechanics Gets More Flexible and Practical

Augmented Reality For Mechanics Gets More Flexible and Practical

Augmented reality (AR) is getting a lot more practical, as well as flexible in what it can do, as well as more affordable in implementation. Vuforia’s Studio product can show mechanics how to disassemble, repair and reassemble complex parts while...
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Cybersecurity For The Age Of IoT

Cybersecurity For The Age Of IoT

As aviation accompanies other industries into the age of the Internet Of Things, security concerns will change and intensify. IoT is still changing and innovating, and it is fundamentally different from internet connections among consumers and people. Brian Ge...
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